Terms & Conditions
Terms & Conditions
Date Modieifed: 10.08.23
1. IMPORTANT LEGAL NOTICE
These are the legal terms and conditions under which we supply the products (“Products“) listed on our website us.boohoo.com (“Our Site”) to You. Please read these terms and conditions (“Terms & Conditions of Sale“) carefully before ordering any Products from Our Site. By placing an order to purchase any of our Products, you accept and agree to be bound and abide by these Terms & Conditions of Sale together with our Privacy Policy here,Website Terms of Use hereand Returns Policy here (collectively, the “Terms and Conditions“), regardless of whether or not you choose to register with us. These Terms and Conditions tell you who we are, how we will provide Products to you, what to do if there is a problem, and other important information. If you live in the United States, please read this carefully. place orders.
BY USING THE SERVICES YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS YOU SHOULD NOT PLACE AN ORDER ON OUR SITE. THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRAION CLAUSE, A CLASS ACTION WAIVER AND JURY TRIAL WAIVER CLAUSE THAT IMPACT YOUR RIGHTS IN RESPECT OF HOW TO RESOLVE DISPUTES. UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMEBR IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICPATE IN A CLASS ACTION LAWSUIT OR CLASS WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
2. INFORMATION ABOUT US
- us.boohoo.com is operated by boohoo.com UK Limited (“boohoo,“ “we,“ “us,“ or “our“). We are a company registered in England and Wales under company number 05723154 and with our registered office at 49/51 Dale Street, Manchester, England M1 2HF. Our UK VAT number is 185 4874 61. Our email address is [email protected].
3. PRODUCTS
4. PRODUCT AVAILABILITY
5. YOUR STATUS
5.1 You may only purchase Products from us if:
- you are over 18 years of age and legally capable of entering into a binding contract with us;
- you are an authorized user of the credit or debit card or payment account (i.e., Paypal or Klarna) used to pay for your order; and,
- are resident in a country that we deliver to (please see our “Deliveries” page here for further information).
6. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
7. DELIVERY
- your order may be subject to import duties and taxes which are applied when it reaches the delivery destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. We will not be liable or responsible if you do not pay any such import duties or taxes;
- you must comply with all applicable laws and regulations of the United States and any country for which the Products are destined. We will not be liable or responsible if you break any such law; and
- please see our Returns Policy here for details on returning any Products to us from a destination outside the United States.
8. PRICE AND PAYMENT
Pricing Policy
9. RETURNS, REFUNDS AND CANCELLATIONS
10. OUR RIGHTS TO CANCEL THE CONTRACT
- you do not make any payment to us when it is due;
- you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Products; or
- you do not, within a reasonable time, allow us to deliver the Products to you, or you are unavailable to receive delivery.
- if the Products you have ordered are no longer available.
11. INACCURATE, INCORRECT, OR DAMAGED PRODUCTS
- You have 14 days to return your items starting from the day you receive your order. This returns period starts from the date you receive your order. For further information on returns please see our Returns Policy.
12. OUR LIABILITY
13. EVENTS OUTSIDE OUR CONTROL
- strikes, lock-outs or other industrial action.
- epidemic or pandemic or government actions arising from such epidemic or pandemic.
- civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
- fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster.
- impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
- impossibility of the use of public or private telecommunications networks.
- the acts, decrees, legislation, regulations or restrictions of any government.
14. INTELLECTUAL PROPERTY RIGHTS
15. AFTER-SALES SERVICE
16. PROMOTION TERMS AND CONDITIONS
17. E-GIFT CARDS
PURCHASING A GIFT CARD
E-GIFT CARD DELIVERY; TITLE, RISK OF LOSS
REDEEMING A GIFT CARD
LIMITATIONS ON USE
GIFT CARD EXPIRATION
CHECK BALANCE
RETURNING ITEMS PURCHASED WITH AN E-GIFT CARD
CORRUPTED, DELETED, LOST, STOLEN, DESTROYED, DAMAGED OR USED GIFT CARDS
LIMITATION OF LIABILITY
DISPUTES
GENERAL
18. OTHER IMPORTANT TERMS
19. DISPUTE RESOLUTION, BINDING ARBITRATION, AND CLASS WAIVER
19.1. Arbitration Agreement
19.2. Agreement to Binding Arbitration
19.3. Exceptions to Arbitration
19.4. Jury Trial & Class Action Waiver
19.5. Governing Law & Arbitration Rules
19.6. Informal Dispute Resolution
19.7. Initiating Arbitration
19.8. Fees
19.9. Location & Procedure
19.10. Arbitrator’s Decision
19.11. Choice of Law, Forum Selection, & Jury Waiver
19.13. Class Action Waiver
19.14.Batching:
19.15 30 day right to opt out.